ITIL® 4 Practitioner: Deployment Management

This course provides a structured approach to deploying IT services and components across environments while minimizing disruption. You’ll learn best practices for planning, scheduling, and controlling the movement of releases to live environments, including rollback strategies and stakeholder communication. The training covers how to integrate deployment management with other ITIL practices to ensure smooth service transitions.

Through practical examples, you’ll understand how to balance speed and stability in deployments, whether implementing routine updates or major system changes. The course equips you with techniques to maintain service quality during deployments while meeting business timelines and requirements.

Learning Resource Kit

Expertly crafted content

Course materials were created by the same experts who developed the textbooks and exams for each certification program, ensuring that the content is accurate, comprehensive and directly aligned with requirements.

Diverse learning resources

Designed for self-directed independent study, our Learning Resource Kit supports a range of learning preferences including workbooks for in-depth study and Quick Reference Guide.

Up-to-date and reliable

Rest assured all your study materials are always current and in sync with the official exams.

Accessible learning

The materials are easily accessible through our online learning management system, and you can download and keep the resources for future reference, even after passing your exams.