Through real-world scenarios, you’ll develop skills to balance security requirements with service delivery needs, creating protection strategies that are both effective and practical. The course emphasizes building security awareness across the organization and embedding security considerations into all IT service management processes.
Learning Resource Kit
Expertly crafted content
Course materials were created by the same experts who developed the textbooks and exams for each certification program, ensuring that the content is accurate, comprehensive and directly aligned with requirements.
Diverse learning resources
Designed for self-directed independent study, our Learning Resource Kit supports a range of learning preferences including workbooks for in-depth study and Quick Reference Guide.
Up-to-date and reliable
Rest assured all your study materials are always current and in sync with the official exams.
Accessible learning
The materials are easily accessible through our online learning management system, and you can download and keep the resources for future reference, even after passing your exams.
Features
- Suitable for all IT professionals
- Key benefit: manage changes effectively
- Module: practice-based
- Exam available: in English
- Flexible: e-Learning option
Target audiences
- IT Specialist: Development
- IT Specialist: Operations
- IT Specialist: Changes